# Payments

## **Upgrading**

* Upgrades are effective immediately.
* When upgrading to a new plan, the full amount for the selected renewal period is due immediately, minus any remaining balance from the current plan.
* The renewal period will start from the current date.
* A payment is taken as part of the upgrade process.

Any change to the plan that results in a higher calculated cost is considered an upgrade.

## Downgrading

* Downgrades take effect at the end of the current billing cycle.

Any change to the plan that results in a lower calculated cost is considered a downgrade.

## Manual Payments

* You may make a manual payment 4 days prior to the expiry of your plan to ensure continuity of your plan.
* When performing a manual payment you may either use an existing payment method or create a new one.

## Automatic Renewal

* 4 days prior to renewal a reminder email will be sent.
* Payment will be automatically deducted on the last day of the billing cycle.


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